Dead/Dying Laptop Battery or Other Computer Component Repair or Replacment

We purchase 3-year extended pro support on all our machines. If they are still within that 3-year period, we have next business day, on-site repair/delivery. Call the Dell Pro-Support team (866-876-3355) with the service tag numbers for each of you machines and they can let you know if they are still covered. If so, they can schedule that next day replacement of the batteries. Otherwise, if they are not under warranty anymore, send the service tags to Wesley.hull@encore-us.com or the Help Desk techsupport@encore-us.com.